Coinbase Service Disrupted by AWS Outage, Users Locked Out for Hours

A sudden technical disruption on Monday, October 20, 2025, rippled across the internet, severely impacting cryptocurrency exchange Coinbase and other major platforms due to an Amazon Web Services (AWS) outage.

The outage lasted for more than two hours, rendering Coinbase temporarily inaccessible to users globally, preventing account access and trade executions. Coinbase promptly addressed the issue on social media, stating, "We’re aware many users are currently unable to access Coinbase due to an AWS outage. Our team is working on the issue and we’ll provide updates here. All funds are safe."

The AWS downtime also affected other crypto and non-crypto services, including Robinhood, Snapchat, Reddit, and Xbox Network, underscoring the critical role of cloud infrastructure in today's digital ecosystem. This incident follows earlier infrastructure hiccups for Coinbase in 2025, such as delays with Solana transactions, raising concerns about reliability for retail traders during volatile periods.

Despite assurances of fund safety, users reported frustration over missed trading opportunities, with some hinting at potential legal action. The event highlights the need for robust fail-safes in the growing crypto adoption landscape.