Revolut suffered a multi-hour service disruption on October 20, 2026, after a failure in Google Cloud’s London-based europe-west2 region affected core banking and crypto features. The British fintech confirmed that card payments, bank transfers, account top-ups, ATM withdrawals, app access, and crypto trading were among the services impacted.
According to Revolut’s system status page, 28 services were partially unavailable, and Downdetector recorded more than 1,500 user reports. The incident began around 06:08 UTC, matching Google Cloud’s report that the europe-west2 region started experiencing issues on October 19 at 11:08 p.m. Pacific Time. Problems also spread to other organizations relying on the same infrastructure, with Lloyds Bank seeing an increase in reported difficulties.
Revolut stated that all customer money and data remained safe and that engineers were working to restore functionality. By 17:00 UTC some services had returned, though many UK status page entries were still showing problems, and the company later confirmed full restoration.
The outage occurred exactly one year after a major Amazon Web Services disruption on October 20, 2025, which affected Coinbase, Robinhood, Venmo, Canva, Zoom, and Lloyds Bank. It also followed a Revolut data breach disclosed a month earlier, linked to a cyberattack demanding a $3 million ransom.
For crypto users, the incident highlighted the difference between blockchain availability and access to funds held on centralized platforms. Revolut offers crypto trading through its own interface, so customers temporarily lost the ability to view balances or place orders even though underlying assets were not lost. The episode added to regulatory scrutiny, after UK authorities designated Google Cloud EMEA Limited as a critical third-party supplier to the financial sector in July 2026.
