The Sui hardware wallet project Suiball has announced its closure on November 11, 2026, ending plans to ship a dedicated physical storage device for the Sui ecosystem. The team said every pre-order customer will receive refunds in USDC.
Suiball attributed the shutdown to security concerns. According to the project, the Sui Foundation considered continued support for hardware wallet projects too risky following recent security incidents across the hardware wallet industry. Suiball stated that development was already finished and the device had entered manufacturing, with shipments planned for early supporters, but the project chose to stop before delivery.
Refunds will follow two paths. About 80% of pre-orders were made on-chain; those buyers will receive automatic USDC refunds within about a week to the wallets holding their pre-order NFTs, with no action required. Credit card buyers must email a Sui wallet address through the official project email to receive their USDC refund. The team did not disclose the number of affected customers or total refund value.
Suiball also said it will permanently delete personal information once refunds are complete. The announcement did not identify specific hardware wallet incidents or vulnerabilities, and did not say what will happen to finished units. Market data around the news showed SUI trading near $0.82, down about 3.4% on the day, while USDC remained at $1.00.
