Coinbase has confirmed that Indian rupee withdrawals remain unavailable on Nov. 14, five days after its status page first flagged an outage at an unnamed banking partner. The disruption began at 3:07 a.m. PST on Nov. 9, or about 4:37 p.m. India time, when the exchange reported possible problems with withdrawals, new bank links, UPI and deposit processing. A later update that day narrowed the affected service to INR withdrawals and said deposits, UPI and bank account linking were working normally.
In a statement posted on X by Coinbase India, the company said the outage is affecting the bank's payouts for all of its clients, not just Coinbase. "INR withdrawals are temporarily unavailable due to an outage at our banking partner. The outage is affecting the bank’s payouts for all of its clients, not just Coinbase. Your funds are safe." The exchange did not name the banking partner or provide a restoration timeline. Customers were told to avoid initiating new withdrawal requests because transactions may fail or remain pending.
Users questioned why deposits remained available while withdrawals were blocked, and several asked Coinbase to enable crypto transfers as an alternative. However, Coinbase’s India help page states that adding a bank account permanently disables the ability to send crypto to other customers, wallets or exchanges, citing local banking requirements. The company said removing the bank account does not reverse the restriction.
The rupee withdrawal outage follows Coinbase’s phased return to India. The exchange secured FIU registration in March 2025, reopened Indian registrations in December 2025, and launched direct rupee deposits and withdrawals on May 31, 2026, using IMPS and local INR order books. The current incident remains unresolved, and Coinbase has not offered a temporary crypto withdrawal arrangement or compensation details.
